How it works
Three steps take you from a free account to live 1-on-1 coaching.
Step 1: Sign up — free.
Create your account at member.hi-mandarin.com/signup. 10 sample video modules open the moment you register, so you can see the teaching style before any payment: short business scenarios, and the sentences to use in them.
Step 2: Activate the Explorer subscription.
$5/month, with half returned each month during the Pilot ($2.50/month effective). Activation opens the complete video library and lets you book your First Lesson. The 3-month Pilot countdown begins here, and you can cancel the subscription anytime.
Step 3: Your First Lesson.
A live 1-on-1 session with a certified Teaching Assistant, a native speaker with a degree in teaching Mandarin. It is not an assessment. In the session itself:
- your TA teaches you 2–3 phrases ready to put to work in a business setting,
- your level shows naturally in the conversation, with no quiz,
- and the two of you map your personal learning path for the months ahead.
(In the booking interface, this session is listed as "Lead-in Session.")
If your First Lesson isn't for you, you get your money back.
What unlocks when:
- Free account: 10 sample video modules.
- Explorer activation: the full video library, plus First Lesson booking.
- First Lesson completed: Credits purchase and full 50-minute 1-on-1 tutor sessions, at Pilot prices.
From there: buy Credits at 50% off, book tutor sessions for the topics your learning path points to, and slot 20-minute speaking practice between them to keep new phrases active.